Privacy Policy

Who We Are

Our website addresses are: https://www.aldoracreations.com and https://www.aldoracreations.com.

What Personal Data We Collect and Why We Collect It

Overview

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
We collect such Non-personal and Personal Information for the following purposes:
  • To provide and operate the Services;
  • To provide our Users with ongoing customer assistance and technical support;
  • To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  • To comply with any applicable laws and regulations.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

When you contact us via this website we collect the data shown in the contact form, and also the visitor’s IP address and browser user agent string to help spam detection. This information is necessary in order for us to be able to respond to your requests/questions.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

A full list of the cookies in use on this site is provided on the page Use of Cookies.

Embedded Content From Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We don’t currently integrate any analytics into this website, other than statify, which does not store any personal data.

Events

The Events page has been constrcuted by using the Time.ly All-In-One-Events Calendar WordPress plugin. This does not collect any specific personal information and the Time.ly privacy policy is available here: https://time.ly/tos/privacy-policy

Testimonials

Testimonials are facilitated by the Strong Testimonials WordPress plugin and whilst viewing testimonials it does not store any user or visitor data, does not send any data to remote servers, act as a service or embed content and does not edit the comments for in any way. It also prevents the displaying of email addresses in the testimonial presented on the website.

When submitting a testimonial on this website the data collected on that form will be stored.

Third Party Links

Our website may contain links to other websites provided by third parties not under our control. When following a link and providing information to a third-party website, please be aware that we are not responsible for the data provided to that third party. This privacy policy only applies to the websites listed at the beginning of this document, so when you visit other websites, even when you click on a link posted on WordPress.org, you should read their own privacy policies.

How Do We Communicate With You

We may contact you to notify you regarding your account, orders, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Who We Share Your Data With

Visitor comments may be checked through an automated spam detection service.

If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.

We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:

  • respond to legal process or to government requests;

  • enforce my agreements, terms and policies;

  • prevent, investigate, and address fraud and other illegal activity, security, or technical issues;

  • protect the rights, property, and safety of my customers, or others.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Questions and Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at Sharon@AldoraCreations.co.uk.

Additional Information

How We Protect Your Data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable procedures to safeguard and secure the information we collect online.

For example, any personal data transferred to us over the internet is protected with Secure Sockets Layer / Transport Layer Security (SSL/TLS) Encryption Certificate technology. This ensures that all personal data transferred is encrypted to prevent eavesdropping and tampering.

What Data Breach Procedures We Have In Place

If for any reason there is a data breach, we will promptly alert you of such a breach and block all activity to the site until the breach is secured. Once we have alerted you of such a breach, you may request to have any data removed from our site.

What Third Parties We Receive Data From

We do not receive data from third parties.

What Automated Decision Making and/or Profiling We Do With User Data

We do not do any automated decision making or profiling with your user data.